bt345 Terms and Conditions

These terms and conditions ("Terms") apply to all users of the bt345 platform and its services. By starting to use our services through the bt345 website, mobile version, or any other channel, you are automatically considered to have accepted these terms.

bt345 is an online betting and casino platform serving users in Bangladesh. Our platform offers a variety of entertainment including cricket betting, slots, fishing games, and live casino.

1.1 Acceptable Use

bt345 services are provided for personal entertainment purposes only. Using our services for commercial purposes or to gain professional advantage is prohibited.

1.2 Language and Interpretation

These terms and conditions are written in Bengali. In the event of any ambiguity, the interpretation of bt345 authority shall be considered final. In case of any dispute or issue, you are advised to contact us directly.

A personal account must be created to use bt345 services. Each individual may operate only one account. Creating multiple accounts is a direct violation of these terms.

2.1 Registration Information

The following information must be provided accurately when opening an account:

• Full legal name (as per national identity card)
• Date of birth (must be 21 years of age or older)
• Active mobile number
• An active email address
• Preferred payment method details

2.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. This information must not be shared with any third party. You are responsible for all activity conducted from your account.

2.3 Information Verification

bt345 reserves the right to verify account information at any time. Failure to provide accurate information may result in account suspension or cancellation and the balance may be frozen.

bt345 services are for adults aged 21 or older only. Use of this platform by minors is strictly prohibited.

3.1 Proof of Age

bt345 may request documents to verify age at any time, such as:

• National Identity Card (NID)
• Passport
• Birth Registration Certificate
• Driving License

3.2 Geographic Eligibility

bt345 services are available to users in specific regions. Users who operate accounts from regions where online gaming is legally prohibited are solely responsible for their actions. It is the user's own responsibility to comply with the laws and regulations of their country.

All transactions on bt345 are processed through fully secure and encrypted channels. We support deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.

4.1 Minimum Deposit Amount

4.2 Withdrawal Processing Time

Approved withdrawals are generally processed within 10 to 45 minutes. However, additional time may be required in some cases due to identity verification or security review.

4.3 Transaction Terms

• Deposits and withdrawals must be made using the same account and method.
• Transactions using third-party accounts are strictly prohibited.
• Any transaction linked to money laundering will be immediately cancelled and reported.
• A second withdrawal request cannot be made while one is already being processed.
• A minimum betting turnover may need to be met before withdrawal, which will be communicated separately.

4.4 Transaction Errors

If a transaction is processed incorrectly due to a technical error, bt345 reserves the right to correct the relevant amount. If you become aware of such an error, please notify our support team immediately.

bt345 provides various bonuses and promotional offers for new and existing users. Each bonus has its own terms and conditions that must be met.

5.1 Welcome Bonus

To receive the welcome bonus, you must make your first deposit and wager the bonus amount 20 times before withdrawing. For example, if you receive a ৳1,000 bonus, you must complete ৳20,000 in bets.

5.2 General Bonus Terms

• Each bonus may only be used once.
• Bonuses will have a specific validity period, which will be stated in the bonus details.
• Bonuses may not apply to certain games or payment methods.
• bt345 reserves the right to cancel any bonus at its discretion.
• If bonus abuse is proven, the account may be suspended.
• No bonus can be converted directly into cash.

5.3 VIP Program

The bt345 VIP program has four tiers. It is possible to move up to a higher tier through regular play:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%

Details about VIP tiers and cashback rates can be obtained through our support team. bt345 reserves the right to change the terms of the VIP program.

All games and betting services on bt345 are conducted in a fair and transparent manner. Game outcomes are determined impartially through Random Number Generator (RNG) technology.

6.1 Betting Limits

Minimum and maximum betting limits are set for each game and market. These limits are clearly displayed in the game interface. bt345 reserves the right to change these limits at any time.

6.2 Game Outcomes

Game results are final and the data stored in the bt345 system log shall serve as valid evidence. If a game is interrupted mid-way due to a technical error, bt345 will settle it according to existing policy.

6.3 Live Sports Betting

Bets on cricket, football, and other sports must be placed within the set time limit. Betting opportunities may change after an event begins. bt345's decision is final in any dispute regarding results.

The following activities are strictly prohibited on bt345 and if proven, the account will be permanently cancelled:

• Attempting to influence game outcomes by fraudulent means.
• Opening or operating multiple accounts.
• Operating an account using third-party information.
• Betting using bots, automation software, or artificial intelligence.
• Attempting to hack or gain unauthorized access to our systems.
• Systematic abuse of bonus benefits (bonus arbitrage).
• Harassing or misconduct toward other users.
• Money laundering or use of illegal funds.

bt345 reserves the right to suspend or cancel an account without prior notice in any of the following circumstances:

• Violation of any clause of these terms.
• Providing incorrect or false information.
• Account use by an underage user.
• Using the service from a prohibited region.
• Extended inactivity.
• Legal or regulatory requirements.

8.1 Cancellation at User's Own Initiative

If you wish to close your account yourself, please submit a request via our 24/7 live chat or email. Withdraw any outstanding balance before cancellation.

8.2 Appeal Process

If you have an objection regarding an account suspension, please email [email protected]. bt345 will review the complaint and communicate its decision.

bt345 is a firm believer in responsible gaming. We want users of our platform to enjoy games in a healthy and controlled manner.

9.1 Setting Limits

Users can set their own daily, weekly, or monthly deposit limits. Please contact our support team to use this feature.

9.2 Self-Exclusion

If you feel gaming is getting out of your control, use our self-exclusion service. Your account can be suspended for a specific period or permanently.

bt345 places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure.

10.1 Data Collection

bt345 collects user information solely for the purpose of providing services. We do not share personal information with third parties without the user's consent.

10.2 Cookie Policy

Cookies are used on our website to improve the user experience. By continuing to use bt345, you are considered to have agreed to the cookie policy.

To learn more about our privacy practices, please read our Privacy Policy page.

bt345 is an entertainment platform. bt345 is not liable for any financial losses resulting from gaming.

11.1 Service Interruptions

The service may be temporarily unavailable due to technical issues, maintenance, or other reasons. bt345 is not liable for any losses incurred during such periods.

11.2 Third-Party Content

bt345 uses products from third-party game providers. bt345 does not accept full liability for the performance or faults of these games, but efforts are made to resolve issues promptly.

bt345 reserves the right to amend these terms and conditions at any time. For significant changes, efforts will be made to notify users via email or through the platform.

12.1 Effective Date

Revised terms will take effect from the date of publication. Continued use of bt345 after any amendment will be considered acceptance of the new terms.

12.2 Contact

If you have any questions or complaints about these terms, please contact us via our 24/7 live chat or by email at [email protected]. Our support team provides service in Bengali.