bt345 Privacy Policy

Who We Are and Why This Policy Was Created

bt345 is a trusted online betting and casino platform for users in Bangladesh. The privacy and data protection of every user who uses our services is our highest priority. Through this privacy policy, we want to make it clear what types of information we collect from you, how that information is used, and what steps we take to protect your data.

Please read this privacy policy carefully before using the bt345 website (bt345.cam). If any changes are made to this policy, we will notify you via a notice on the website and will mention the date of the update.

How We Use Your Information

bt345 uses your personal information only for specific, legitimate purposes. Your information is not used for any unnecessary or unauthorized purposes.

• Account Management: Completing the registration process, verifying login, and ensuring account security.
• Identity Verification (KYC): Conducting the necessary verification process to prevent illegal activity and confirm user legitimacy.
• Financial Transactions: Processing deposits and withdrawals safely and accurately — via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: Providing 24/7 live chat assistance and resolving issues via email.
• Technical Improvement: Monitoring website performance, identifying issues, and improving the user experience.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Responsible Gaming: Monitoring user gaming behavior to identify possible signs of addiction and provide support.
• Legal Obligations: Maintaining records required to comply with applicable laws and regulations.

In What Circumstances Information May Be Shared

bt345 may share your personal information with third parties in limited circumstances and only when necessary:

• Payment Processors: Necessary information may be shared with bKash, Nagad, Rocket, or banking partners to complete financial transactions.
• Technology Service Providers: Selected technology partners responsible for website operation, hosting, and security may have access to limited information.
• Legal Requirements: Information will be disclosed when required by court order, government directive, or applicable law.
• Fraud Investigation: Information may be provided to relevant authorities to assist in cases of suspected illegal activity.

Your personal information is not shared with any third party for any reason other than those mentioned above. All third parties with whom information is shared are bound by confidentiality agreements.

How We Keep Your Information Secure

bt345 applies internationally recognized security measures to protect your personal and financial information. Our security framework includes:

• SSL Encryption: All data transmissions are protected by 256-bit SSL (Secure Socket Layer) encryption.
• Secure Server Infrastructure: Our servers are protected by advanced firewalls and intrusion detection systems.
• Access Control: Only authorized personnel can access your information, and only when specifically required.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Password Hashing: User passwords are never stored in plain text — they are always kept in encrypted form.
• Two-Factor Authentication: A two-step authentication system is available for additional security.

However, no transmission or storage of information over the internet is completely guaranteed. While we make every effort to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

bt345 retains your information only for as long as necessary. When determining the retention period, we consider the following:

• Active Account: We will retain your information for as long as your account remains active.
• After Account Closure: Even after an account is closed, certain information may be retained for a specific period to meet legal obligations, resolve disputes, and investigate fraud.
• Financial Transaction Records: Records of financial transactions are retained for an extended period in accordance with legal requirements.
• Marketing Communications: Information used for marketing communications is deleted as soon as you withdraw your consent.

Our Policy Regarding Those Under 21

bt345 is a platform for users aged 21 and above only. We do not intentionally collect any personal information from minors.

Age verification is in place during the registration process. If we become aware that a minor's information has entered our system, we will immediately close that account and delete all associated information.

If you believe a minor is using bt345, please notify our support team.

How We Notify You of Changes

bt345 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notice will be published in a prominent location on the website.
• The "Last Updated" date at the top of the policy will be changed.
• For important changes, a notification may be sent to your registered email address.

Continued use of bt345 after any changes will be taken to mean that you have agreed to the new terms. We therefore recommend reading this policy again after any updates.